SUNICE CUSTOMER CARE

Returns & Exchanges

Find your return options and start a request.

HELP GUIDE

Start a return or exchange

For US orders, use the return portal linked from our Shipping & Returns page. Eligibility for free return shipping depends on the protection selected at checkout. For Canadian orders, contact customer care.

See return options

HELP GUIDE

What is the return window?

Sunice’s current policy allows returns within 30 days of purchase for eligible items that are unused, unworn and have their original tags. Review exclusions and conditions before sending anything back.

Read the full return policy

HELP GUIDE

When will I receive my refund?

Refund processing begins after the return is received and reviewed. The current policy allows up to 14 business days to process a refund; your payment provider may take additional time.

Read refund details